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Quality & Quality Improvement in Healthcare

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Course Information

Centre for Medicine

This module investigates major approaches to quality in healthcare, with a particular emphasis on approaches to improvement.

The Quality and Quality Improvement in Healthcare short course (30 credits) runs on the following dates (9.30am - 4.30pm):

27th, 28thSeptember

11th, 12th, 26th October

8th, 9th November

22nd, 23rd November

6th, 7th, 13th December


Course Code


Course Dates

27th September 2017 – 13th December 2017

Course Fee

Course Description

Starting with a brief history of the quality movement, we will characterise challenges in conceptualising and measuring quality. We will consider the strengths, weaknesses and evidence bases of the major approaches to improving healthcare quality and look at policy approaches to improving the organisation and delivery of healthcare. We will also explore methods for improvement that have been adapted from industry and other non-healthcare sectors.

Topics covered

  • History of quality and safety in healthcare
  • Challenges in conceptualising and defining quality
  • Major policy approaches to quality in healthcare, including regulation, large-scale data collection, public reporting, clinical guidelines and institutional arrangements
  • Rationale for undertaking quality improvement (QI) in healthcare
  • Leading approaches to QI and their applicability to different contexts
  • Role of programme theories and logic models in QI efforts
  • Role of PDSA cycles in QI efforts
  • Methods for evaluating QI efforts
  • Theories of dissemination and implementation of improvement interventions

Optional Assessment

The following assessments are required in order to gain 30 University of Leicester credits. These credits may then be transferred onto a PGCert./PGDip./MSc in Quality and Safety in Healthcare on submission of a successful application.

Attendees who do not wish to complete the assessments will receive a Certificate of Attendance.

  • Group presentation (20%)
  • Written report, 1,500 words (30%)
  • Case study, 2,000 words (50%)